Privacy Policy

Last Updated: 8/13/25

SRX Insurance Agency LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online, through our mobile services, or in person.

1. Information We Collect

We may collect the following types of information:

Contact Information: such as your name, email address, phone number, and mailing address.
Mobile Information: such as your mobile phone number and message opt-in preferences.
Other Information: such as payment information, service requests, or any details you voluntarily provide.

2. How We Use Your Information

We use the information we collect to

Provide products, services, and customer support.
Communicate policy updates/changes
Improve customer experience/customer check ins.

3. Mobile Opt-In Data

We respect your privacy. Mobile information will not be shared, sold, or transferred to third parties for marketing or promotional purposes. Your mobile number and opt-in data will be used solely for delivering the messages and services you have requested, unless disclosure is required by law.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only:

With trusted service providers who assist in delivering our services (and only for that purpose).
When required by law or legal process.

5. Data Security

We use commercially reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages or contacting us directly.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

SRX Insurance Agency LLC
382 S IH 35, Bldg C, Ste 104
New Braunfels, TX 78130
admin@srxinsurance.com
281-374-4799

SMS Terms and Conditions

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from SRX Insurance Agency LLC may be related to the following:

Follow ups
General Information
Quotes

-Example: “Hi, did you receive your quote?” Reply STOP to opt out of SMS messaging at any time.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per day are related to follow-ups, general information, and quotes.

Example:

"Message frequency may vary. You may receive up to 10 SMS messages per day, related to follow-ups, general information quotes.

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opting in to receive SMS messages from SRX Insurance Agency LLC can be done in the following ways:

By submitting an online form: https://www.srxinsurance.com/

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at: srxinsurance.com

Phone number: tel:281-900-8107

Email: admin@srxinsurance.com

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary